For brands looking to deepen their customer relationships, we have a wealth of expertise delivering long-term engagement programs. From data-driven loyalty programs to retailer incentives and local area marketing platforms, we specialise in building effective, profitable and lasting customer relationships.
Relationship
Marketing
Our Work
Customer Experience & Operations
Your program is closely managed by our Customer Experience and Operations Team. The Team specialises in collection and engagement management and daily customer service, whilst working closely with the Client Service Team to facilitate programs of any scale or type.
Strategy & Planning
We always take a starting point in your situation by asking the right questions, challenging preconceptions, and ensuring we are solving the right challenges. We work closely with a variety of stakeholders to form a program strategy and once live, we continually use program data and stakeholder insight to drive user engagement and improved demand planning.
Marketing & Activations
We draw on decades of successful consumer and trade marketing experience, taken from a wide array of industries. Our Client Service Team, Creative Team, Digital Team, P&D Team, and Strategist continue to reimagine the art and science of promotional marketing, and collaborate closely to find the sweet spot that gives your brand a distinct edge.
Digital & Technology
We see technology as an enabler, not just as a series of platforms, and our Digital Team brings digital projects to life in exceptional ways to solve real business challenges. We are not bound to any particular technology, we use what is best to meet your needs now and into the future, and this ultimately delivers you greater flexibility.
Backed by a
team of experts
At Zinc you are in great hands. Get to know what our specialists can offer your business.
We are 400 people
from 21 offices
located in 13 countries
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